Paul Boundy Design is committed to providing quality services to you and this policy outlines our
ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).
The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the
Australian Information Commissioner at www.oaic.gov.au
What is Personal Information
and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Through interacting with our website or engaging with us in business, we will collect a limited amount of Personal Information such as: names, addresses, email addresses and phone numbers.
This Personal Information may be obtained in many ways including interviews, correspondence, conversations,
email, via our website, from your website, from media and publications and from publicly available sources
and from third parties. We don’t guarantee website links or policy of third parties.
We collect your Personal Information for the primary purpose of providing our services to you.
We currently do not have a periodic email marketing list, but if we were to introduce one,
we would ensure subscription was ‘opt-in’ and subscribers could unsubscribe at any time via
an email link to our system.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting
the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as
an individual's racial or ethnic origin, political opinions, membership of a political association,
religious or philosophical beliefs, membership of a trade union or other professional body,
criminal record or health information.
Sensitive information will be used by us only:
• for the primary purpose for which it was obtained
• for a secondary purpose that is directly related to the primary purpose
• with your consent; or where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss,
and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained,
we will take reasonable steps to destroy or permanently de-identify your Personal Information.
However, most of the Personal Information is or will be stored in client files which will be kept by us
for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it,
subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Landcraft Permaculture will not charge any fee for your access request but may charge an administrative
fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you
before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date.
We will take reasonable steps to make sure that your Personal Information is accurate,
complete and up-to-date. If you find that the information we have is not up to date or is inaccurate,
please advise us as soon as practicable so we can update our records
and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.
If you have any queries or complaints,
please contact us here.